Responsible Gaming

Play Smart, Stay in Control —
Responsible Gaming at 99abk

Gaming and sports betting should be something you enjoy — not something that causes stress, financial pressure or problems in your daily life. This page covers everything you need to know about playing responsibly on the 99abk platform.

18+

Adults Only

PKR

Set Your Budget

24/7

Support Available

Free

Self-Exclusion Tool

Tools Built for You

99abk puts practical self-management tools directly in your account — no hoops, no waiting.

Deposit Limits

Set a daily, weekly or monthly deposit cap in PKR directly from your account settings. Once the limit is in place, it takes effect immediately and cannot be increased on the spot — giving you a real safety net, not just a suggestion.

Session Time Reminders

Set a session duration reminder so you know exactly how long you have been playing. When the timer is up, 99abk will prompt you to take a break. It is easy to lose track of time — this tool makes sure you do not have to.

Take a Break

Need a short time away? Activate a temporary account pause of 24 hours, 7 days or 30 days from your settings. During this period you cannot log in, place bets or access casino games — the break is enforced, not optional.

Self-Exclusion

For a more serious break, self-exclusion closes your account for an extended period — from three months up to permanent. Contact our support team to activate this. Once applied it cannot be reversed before the chosen period ends.

Activity History

Your account gives you a full view of your deposit history, withdrawal history, and betting activity. Reviewing this regularly is one of the most effective ways to stay aware of how much time and money you are actually spending.

24/7 Support

Our support team is available around the clock. If you are worried about your gaming habits, or someone in your family is, reach out any time. All conversations are handled with full confidentiality and no judgment.

Important: 99abk is an adult entertainment platform. All games — including cricket betting, PSL wagering, Live Casino, Slots and Fish Games — are intended for players aged 18 and above only. If you feel your gaming is getting out of hand, please read this page carefully and use the tools available to you.

01 What Is Responsible Gaming

Responsible gaming simply means playing in a way that stays fun, stays within your means and does not negatively affect your day-to-day life. At 99abk, we genuinely believe that the best players are the ones who are in control — they enjoy the platform more, they make better decisions, and they keep coming back because it remains a positive experience.

Whether you are following the PSL cricket season, placing a T20 match bet, spinning through the slot games lobby or playing at a live casino table, the same principle applies: you should be playing because you want to, not because you feel you have to. The moment gambling starts to feel like an obligation or a way to solve a financial problem, it has stopped being entertainment.

99abk does not treat responsible gaming as a legal checkbox. We have built actual tools into the platform — deposit limits, session reminders, temporary pauses and self-exclusion — because we want players in Pakistan to have real options available to them at all times, not just fine print at the bottom of a page.

The Golden Rule: Never gamble with money you cannot afford to lose. Your entertainment budget should be completely separate from essential expenses like rent, utilities, groceries and family commitments. Only use what is left over — and only if you are comfortable losing it entirely.


02 Setting Your Budget

One of the most practical things you can do before placing any bets or playing any casino games is to decide in advance exactly how much money you are comfortable spending in a given period. This is your entertainment budget — treat it the same way you would treat a cinema ticket or a dinner out. Once it is gone, it is gone.

Here is a simple framework that works well for most players in Pakistan:

Period Recommended Approach Example (PKR)
Daily Set a hard daily deposit cap. Do not top up once it is reached. PKR 500 – 1,000
Weekly Review your activity at the end of each week. Did you stay within plan? PKR 2,000 – 5,000
Monthly Set a monthly cap as your absolute ceiling regardless of wins or losses. PKR 5,000 – 15,000

These are example ranges only — your personal budget should reflect your own financial situation. The key point is that you decide the number before you start playing, not in the middle of a session when emotions are running high.

  • Log in to your 99abk account settings to set deposit limits at any time.
  • Deposit using JazzCash, Easypaisa, Raast or Bank Transfer — all in PKR, so the amounts are clear and familiar.
  • Never borrow money to fund your gaming activity. Do not use credit, loans or funds earmarked for household expenses.
  • Do not try to chase a loss by depositing more. Losses are part of the game and chasing them almost always makes things worse.
Tip: Use Separate Wallet Balance

Many players in Pakistan find it helpful to transfer their gaming budget to a dedicated JazzCash or Easypaisa account at the start of each month. When that balance is spent, the session ends — no second-guessing, no top-ups from the main account.


03 Warning Signs to Watch For

Problem gambling does not usually show up suddenly — it tends to develop gradually, which makes it easy to miss until it has already become a serious issue. The signs below are worth checking honestly, both for yourself and for anyone close to you who uses gaming platforms.

Spending Beyond Your Means

Depositing money that was meant for bills, groceries, rent or other essential expenses is a serious warning sign that should not be ignored.

Chasing Losses

Placing more bets or making additional deposits specifically to win back money you have already lost is one of the most common and damaging patterns in problem gambling.

Losing Sleep Over Gaming

Staying up late to play, waking up thinking about bets or feeling anxious about upcoming matches or game outcomes are signs that gaming has moved beyond recreation.

Hiding Activity from Family

Keeping your gaming activity secret from your spouse, parents or close friends — or lying about how much you have spent — suggests it has become something you are not comfortable being open about.

Gaming to Cope with Stress

Using betting or casino games as a way to escape from stress, family problems or financial worries often leads to deeper problems. Gaming should be entertainment, not a coping mechanism.

Neglecting Responsibilities

Missing work, skipping family commitments or falling behind on daily responsibilities because of time spent gaming is a clear sign that professional help may be needed.

Honest Self-Check: If two or more of the above sound familiar — even partially — it is worth taking a break right now. Use the temporary pause feature in your 99abk account settings, and consider speaking to someone you trust about what you are experiencing.


04 Using the Self-Help Tools

All of the following tools are available directly inside your 99abk account. You do not need to contact support to activate deposit limits, session reminders or a temporary pause — these can be set yourself in account settings at any time.

1
Set a Deposit Limit

Go to Account Settings and select Deposit Limits. Choose daily, weekly or monthly. Enter your preferred PKR amount. The limit takes effect immediately. Reducing a limit is instant; increasing one requires a cooling-off period before it applies.

2
Turn On Session Reminders

In the same settings menu, activate session time alerts. Set a reminder for 30 minutes, 1 hour or 2 hours. When the time is up, a prompt will appear asking you to review your session and decide whether to continue or stop.

3
Take a Temporary Break

Under Account Controls, select Take a Break. Choose 24 hours, 7 days or 30 days. Your account will be immediately locked for that period — no logins, no deposits, no bets. The break cannot be reversed once activated.

4
Request Self-Exclusion

For a longer or permanent break, contact the 99abk support team and request self-exclusion. Options range from 3 months to permanent closure. Once applied, the exclusion is binding for the full chosen period and cannot be lifted early under any circumstances.

5
Review Your Activity History

Under My Account, you can view a complete record of all deposits, withdrawals and betting activity. Make a habit of reviewing this weekly — seeing the actual numbers in PKR is often the most effective reality check available.

All tools are free. There is no charge, no application process and no waiting period to activate deposit limits, session reminders or a temporary break. If you need self-exclusion, our support team will process your request promptly and without question.


05 Advice for Friends and Family

Sometimes the people closest to someone with a gambling problem notice the signs before the person themselves does. If you are reading this because you are concerned about a family member or friend — not yourself — here is some practical guidance.

  • Have an honest conversation — Choose a calm moment and express your concern without accusation or anger. Use specific observations rather than general judgements: "I noticed you stayed up until 3am several nights this week" is more useful than "you are addicted to gambling."
  • Do not cover financial losses — Paying off gambling debts on behalf of someone may feel supportive in the short term but often enables the behaviour to continue. It is a difficult line to hold but an important one.
  • Encourage use of available tools — Share this page with them. Offer to sit with them while they set deposit limits or activate a break on their account. Sometimes just having another person present makes it easier to take action.
  • Look after yourself too — Living with or caring about someone who has a gambling problem is genuinely stressful. Make sure you are also getting the support you need, whether through trusted friends, family or community resources.
  • Contact 99abk support — If you believe someone has used your personal details to create an account, or you are aware of a minor using the platform, contact our support team immediately. We will investigate and take appropriate action.
You Are Not Alone

Problem gambling affects families and communities, not just individuals. If someone you care about is struggling, getting them to acknowledge the issue is often the hardest step — but also the most important one. Be patient, be consistent, and focus on the next small action rather than trying to solve everything at once.


06 Protecting Minors

99abk is strictly for adults aged 18 and above. No exceptions. During registration, users confirm their age and agree to our Terms and Conditions. We take this seriously — accounts found to belong to minors are closed immediately and any balance is handled in line with our Terms and Conditions.

If you share a device or household with younger family members, please take these practical steps:

  • Always log out of your 99abk account when you are done playing — do not leave an active session on a shared device.
  • Do not save your login credentials in a shared browser or on a device that minors have access to.
  • Use the screen time or parental control features available on most smartphones and tablets to restrict access to gambling-related websites and apps.
  • Keep your PKR payment methods — JazzCash wallet, Easypaisa account, bank cards — secured and not accessible to children or teenagers in your household.

If you suspect a minor has accessed the platform — either through your account or a separate registration — contact our support team straight away. We will act immediately to close the account and investigate how access was obtained.


07 Frequently Asked Questions

Log in to your account and go to Account Settings. Under the Responsible Gaming section you will find the Deposit Limits option. Select daily, weekly or monthly, enter the PKR amount and confirm. The limit takes effect immediately. If you want to lower your limit it applies instantly; if you want to raise it there is a mandatory cooling-off delay.

No. Once self-exclusion is activated it runs for the full period you selected and cannot be reversed early. This is intentional — the whole purpose of the tool is to provide a firm boundary during a period when you have decided you need one. For a shorter, reversible pause, use the Take a Break feature instead.

Your account balance is preserved during exclusion. Any remaining balance can be withdrawn once the exclusion period ends and your account is reactivated, or by contacting support who will process the withdrawal in line with our standard verification process.

Our support team includes agents who can assist in both English and Urdu. If you find it easier to explain your situation in Urdu when contacting us about a responsible gaming concern, please do so — the team will accommodate you.

Go to Account Settings and open the Notification Preferences section. You can toggle off all marketing and promotional communications independently of your other account settings. The change takes effect within 24 hours. You can also ask our support team to remove you from all promotional lists if you prefer.

Contact our support team immediately with your account details and a description of what happened. We will review the account activity, secure your account and investigate. Going forward, make sure to log out after every session and avoid saving credentials on shared devices. If the person involved is a minor, please flag this clearly when you contact us.
Ready to Play Responsibly?

Join 99abk and enjoy cricket betting, PSL matches, Live Casino, Slot Games and more — knowing that the tools to stay in control are always right there in your account.