This policy explains exactly what information 99abk collects when you use our platform, why we collect it, how it is stored, and what control you have over it as a registered player in Pakistan.
All personal data stored by 99abk is encrypted at rest. Payment details processed through JazzCash, Easypaisa and other supported methods are handled using industry-standard security protocols.
We do not sell your personal data to marketers, data brokers or any outside parties. Data is shared only with service providers essential to running the platform — and they are bound by strict obligations.
You can request a copy of the data we hold, ask for corrections, or request deletion of your account data. Contact our support team to exercise any of these rights at any time.
We collect only the data that is genuinely necessary to operate your account, process payments in PKR and keep the platform running securely. We do not collect data speculatively.
Promotional communications from 99abk are optional. You can opt out of marketing emails and notifications at any point through your account settings without affecting your access to the platform.
This privacy policy is written in plain English so you can actually understand what it says — not buried in legal jargon. If anything is unclear, our support team is available around the clock.
Before You Read: This Privacy Policy applies to all users of 99abk — the website, mobile site and app. By creating an account and using the platform, you confirm that you have read and understood how your data is handled. If you have questions, our support team is available at any time.
99abk is an online entertainment platform offering sports betting, casino games, live casino, slot games and fish games for adult players in Pakistan. When you use our platform — whether browsing, registering an account, making a deposit in PKR or placing a bet — certain personal data is collected and processed to make those services work.
This Privacy Policy covers what data we collect, the purposes for which it is processed, who it may be shared with, how long it is kept, and the rights you have over your personal information. We take these responsibilities seriously. If you read nothing else on this page, the short version is this: we collect what we need, we protect it properly, we do not sell it, and you can ask us to show you what we hold or remove it.
This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines, both of which reference how your account data and usage history may be used in connection with player protection measures.
The data we collect falls into a few clear categories depending on how you interact with the platform.
| Category | Examples | When Collected |
|---|---|---|
| Account Data | Full name, date of birth, email address, mobile number, username | Registration |
| Identity Verification | CNIC details or equivalent identity document information | Verification requests |
| Payment Data | JazzCash / Easypaisa account reference, bank account details, transaction history | Deposits & withdrawals |
| Usage Data | Pages visited, games played, bets placed, session duration, login timestamps | Continuous platform use |
| Device & Technical Data | IP address, browser type, operating system, device model, screen resolution | Every platform visit |
| Communications Data | Support tickets, live chat transcripts, emails sent to us | When you contact support |
| Preference Data | Notification settings, language preferences, marketing opt-in status | Account settings changes |
We do not collect sensitive categories of personal data such as religious beliefs, ethnicity or political opinions. We only collect financial data directly relevant to processing your deposits and withdrawals in PKR through our supported payment channels.
Every piece of data we collect has a specific purpose. We do not process your information beyond what is needed to deliver and improve the platform experience. The main purposes are as follows:
When we analyse platform usage for improvement purposes, we work with aggregated data where individual users cannot be identified. Your specific betting history or personal details are not used in these analyses in a way that singles you out.
Processing deposits and withdrawals in PKR requires us to collect and handle payment-related data. When you use JazzCash, Easypaisa, Raast or Bank Transfer, the relevant account references or payment identifiers are stored securely and used exclusively for the purpose of processing your transactions.
For larger withdrawal amounts or in cases where our fraud prevention systems flag an account for review, we may request identity verification. This typically involves confirming your name and date of birth against a valid identity document. This process exists to protect your account — it ensures that no one else can withdraw funds from an account registered in your name.
PKR Transactions: All financial data associated with your deposits and withdrawals is handled in line with standard payment security practices. We do not store full card numbers or mobile banking PINs on our servers.
99abk does not sell your personal data to any third party. Full stop. However, to operate the platform properly, certain data is shared with service providers who help us run specific functions. All such providers are required to handle your data securely and to use it only for the specific purpose for which it was shared.
The categories of third parties who may receive limited personal data include:
No Marketing Sales: Your contact details, payment information and gameplay history are never sold, rented or exchanged with marketers, advertisers or data brokers. If you receive unsolicited contact claiming to be from 99abk through an unofficial channel, treat it with caution and report it to our support team.
Like most websites and apps, 99abk uses cookies and similar technologies to make the platform function properly and to understand how it is being used. A cookie is a small text file placed on your device when you visit the site. Here is how we use them:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect platform functionality, including your ability to stay logged in.
We keep your personal data for as long as your account is active and for a reasonable period after closure, as required for operational, security and dispute resolution purposes. Specific retention periods by data category are as follows:
When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so it can no longer be associated with you as an individual.
Protecting your data is a core operational priority at 99abk. We use a combination of technical and procedural measures to keep your personal information secure from unauthorised access, disclosure, alteration or destruction.
No system can guarantee absolute security. If you believe your account has been accessed without your permission, contact our support team immediately so we can investigate and take appropriate action, including securing your account and reviewing recent transaction activity.
Use a strong, unique password for your 99abk account. Do not share your login credentials with anyone. 99abk staff will never ask you for your password through any channel. If you are ever asked for your password by someone claiming to be from 99abk, do not provide it and report the contact to our support team.
As a registered user of 99abk, you have a number of rights in relation to the personal data we hold about you. These are not bureaucratic formalities — they are genuine controls you can exercise by getting in touch with our support team.
Request a copy of the personal data we hold about you. We will provide this in a clear, readable format.
If any data we hold about you is inaccurate or out of date, you can ask us to correct it. For basic account details, you can also update these directly in your account settings.
Request deletion of your account and associated personal data. Note that some data may be retained for the post-closure period described in the retention section above.
In certain circumstances, ask us to restrict how your data is used while a query or complaint is being investigated.
Withdraw consent for promotional communications at any time through your account settings or by contacting support. This does not affect platform access.
Request your personal data in a structured, machine-readable format if you wish to transfer it elsewhere.
To exercise any of these rights, contact our support team with your account details and a clear description of your request. We will respond within a reasonable timeframe.
99abk is strictly an adult platform. You must be at least 18 years old to register and use any part of the platform. We do not knowingly collect personal data from anyone under the age of 18.
If we become aware that an account has been created by or on behalf of a minor, that account will be closed immediately, any balance will be handled in accordance with our Terms and Conditions, and all associated personal data will be deleted. If you believe a minor has created an account using your details or a false identity, please contact our support team immediately.
Age Verification: If our systems flag an account for age verification, we will request supporting documentation before allowing continued access. This protects both the platform and genuine adult players from the risks associated with underage participation.
This Privacy Policy may be updated from time to time to reflect changes in how we operate, the services we offer or applicable data protection standards. When updates are made, the revised policy will be published on this page with a new effective date clearly shown at the top.
For material changes that significantly affect how your data is used, we will make reasonable efforts to notify active players through the platform or via the registered email address on your account. It is your responsibility to keep your contact details current so that such notifications reach you.
Continued use of the platform after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with a revised policy, you should stop using the platform and close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with our support team. We are available around the clock.
[email protected] — When contacting us about a privacy matter, include your registered username or account email and a clear description of your request. For data deletion or access requests, include "Data Request" in your subject line so it is routed to the right team promptly.
For general platform questions, our FAQ page covers common topics around accounts, deposits, withdrawals, bonuses and game rules. For policy-related questions specific to account usage, see our Terms and Conditions.
Your data is safe with us. Register in minutes, deposit in PKR via JazzCash or Easypaisa, and start enjoying cricket betting, live casino, slot games and more on the 99abk platform.